FREIGHT CUSTOMER SERVICE CLERK- FRENCH/ ITALIAN SPEAKING / MAYFAIR BASED £30-35K
My clients a growing freight forwarder seeking an experienced FREIGHT CUSTOMER SERVICE CLERK- must be fluent in either French or Italian based within the Mayfair area.

Duties would include:

  • Assisting with shipping documentation
  • Quoting clients
  • Liaising with other offices within the UK & Europe
  • Building relationship with clients
  • Handling any queries
  • General customer service and admin

Skills required:

  • Knowledge of import and export operations
  • Fluent in English and either French or Italian (written and verbal)
  • Experience using Boxtop – desirable
  • PC literate
  • 5 year checkable history/ clean DBS check

Working hours:

  • Monday- Friday 0900-1800 (office based)


EXPORT OPERATIONS CLERK- MANCHESTER AIRPORT £24-30K DOE
Air exports start- finish including customs entries! 


FREIGHT OPERATIONS SUPERVISOR- ROAD FREIGHT £29K
(Trafford Park, Lancashire)
My client are freight forwarder looking for an experienced OPERATIONS SUPERVISOR Road Freight to join their busy team. This is an excellent opportunity to join a successful, leading company! You MUST have previous experience overseeing a team in an Import or Exports

Daily duties will include incoming customer requests including shipping quotations

  • Supervising the operations team
  • Dealing with Road freight from start to finish
  • Manage the growth of the team
  • Monitoring customer shipments pro-actively provided update
  • Handling customer queries
  • Developing customer relationships
  • Providing junior staff with assistance
  • Conducting regular 1:1 sessions with the team
  • Design and improve client specific processes and SOPs to maximise efficiency
  • Develop and monitor KPI’s

EXPORT OPERATIONS CLERK – 1 YEAR CONTRACT
Chipping Warden   £32k

My client is a well established, global freight forwarder looking someone to join their Export operations team on a contract basis of 1 year, based in Banbury area.

Your duties will include

  • Handling air and road freight operations
  • Completing custom entries
  • Liaising with overseas agents
  • Collecting vat/ duty form customers
  • Monitoring shipments
  • Negotiating rates with airlines
  • Handling queries from customers
  • Building and maintaining relationships with clients
  • General admin

Skills needed:

  • Good operational knowledge of air and road freight exports
  • Outstanding customer service skills
  • PC literate
  • Self motived
  • Previous experience within a similar role

INTERNAL SALES EXECUTIVE (AIR/ OCEAN FREIGHT)East Midlands  |  £40,000 – £45,500

My clients seeking an experienced INTERNAL SALES EXECUTIVE (AIR/ OCEAN FREIGHT ) to join their Heathrow branch!

Daily duties would include:

  • Handling air and ocean freight
  • Internal and external pricing
  • Cold calling
  • Liaising with key accounts, sales and operations
  • Quoting customers and follow ups
  • Update customer tariffs
  • Rate negotiation
  • Identifying market trends, potential and customers needs
  • Lead marketing and the communication of the product offering across the business

Skills required:

  • Previous freight forwarding experience
  • Experience within air and ocean freight
  • Strong communication skills (written & verbal)
  • Strong negotiation skill
  • PC literate

INTERNAL SALES EXECUTIVE (AIR/ OCEAN FREIGHT)- Normanton
Daily duties would include:

  • Handling air and ocean freight
  • Internal and external pricing
  • Cold calling
  • Liaising with key accounts, sales and operations
  • Quoting customers and follow ups
  • Update customer tariffs
  • Rate negotiation
  • Identifying market trends, potential and customers needs
  • Lead marketing and the communication of the product offering across the business

Skills required:

  • Previous freight forwarding experience
  • Experience within air and ocean freight
  • Strong communication skills (written & verbal)
  • Strong negotiation skill
  • PC literate


Driver Trainer and Fleet Compliance Coordinator- Coventry, West Midlands
£33-38k
A Driver Trainer that will lead driver development, training and compliance. The role will also include investigation of driver infringements and completion of the company disciplinary process where necessary. The candidate will also hold responsibility for ensuring compliance across the UK based driving fleet, inclusive of following up on defect reports, and advising Transport Planners when vehicles must be made available to the VMU for maintenance or routine checks.

Job Description

  • As a Driver Trainer, the role is first and foremost about setting the driving team up with the support and training required to be the best driver they can. Using existing training tools at the Company’s disposal, including an online training portal to create and update training modules and material for drivers; or introducing your own training methods.
  • Identifying those on the driving staff that may need additional support or monitoring.
  • Completing Driver Assessments and Inductions for new drivers, ensuring all licences and qualifications are valid and in date.
  • In instances of infringements, incident, accident or negligence, following the Company’s Disciplinary procedure from investigation, to disciplinary, and on going support or corrective training.

The role would be Monday – Friday, working hours of 42.5hrs per week. Due to drivers’ shifts the role will require some flexibility if the Driver Trainer needed to follow up with drivers on an early or late shift. Their start/end time that day would reflect time spent on site.

General depot support may be required at times, such as trailer shunting, yard marshalling at peak times, and cross docking or transhipping.

This is a new role, and so the job description is subject to change and development with input from the successful candidate and based on their experience.

Experience Requirements

  • The candidate will hold a current C+E Licence, and have spent time driving HGVs. Experience in refrigerated loads would be extremely beneficial.
  • Previous experience in an office-based transport role, such as a Transport Planner or Co-ordinator would be valuable, so the candidate can act as a bridge between the planning and driving team, helping each to appreciate the complexities of each other’s roles and stresses.
  • Transport Management CPC is not a requirement for the role, but the candidate should have a working knowledge of Tacograph Regulations, as they relate to driving hours and legal breaks.
  • A previous role with some supervisory/team management aspects would be seen favourably.
  • Strong interpersonal skills are a mandatory requirement, as the role is first and foremost people management and support.

BUSINESS DEVELOPMENT MANAGER – ROAD FREIGHT
Midlands £DOE

Senior Customer Service Clerk – Freight
Manchester Airport  |  £24,000 – £26,000 per annum

  • Answering incoming calls
  • Taking bookings
  • Handling queries
  • Providing quotations
  • Pallet planning, airline purchasing
  • Issuing documentation including AWB
  • Securing business, maximising profits
  • Liaising with warehouse and relevant departments

Senior Exports Operations Clerk- Manchester
£30k+ / Monday – Friday 9.00am – 17.30pm

  • Dealing with air/sea/road freight exports start-finish
  • Taking bookings
  • Arranging collections
  • Customs entries
  • Cutting awb/mawbs
  • Sending pre-alerts
  • Quoting customers
  • Handling key accounts
  • Updating customers on shipments
  • Dealing third party suppliers and booking transport with road hauliers.

Skills required:

  • Must have freight experience
  • Export customs entries knowledge
  • Strong computer skills
  • Excellent customer service skills

Customs Entry Clerk- ESSEX
£30k+ / Monday – Friday 0900 – 1730

  • Candidate must be highly numerate & literate
  • Must be commercially aware
  • Clear communicator with creative copywriting skills
  • Highly organised with the ability to independently manage tasks.
  • Strong analytical thinker with the ability to problem solve
  • Ability to work independently with cross-functional teams.
  • Computer Literate with proficiency in Excel and Word
  • Degree or equivalent in Business Management/Computing/Information

Systems

  • Understanding of UML/process engineering (process mapping & optimisation)
  • Potential to handle the Company’s social media platforms

Export operations – Basildon
£30k / Monday- Friday 0900-1730
NEW VACANCY – We are recruiting for a freight forwarder, you must have air freight experience you will be completing air freight export customs entries, invoicing and job costing.

You will be assisting the senior operations team and dealing with queries from customers.

Use of MS / Next Gen systems

– Update customers on export shipments

– Department compliance

– Liaising with airlines

OCEAN OPERATIONS CLERK (IMPORTS/ EXPORTS)- Rainham, Essex
£27-36K / Monday- Friday 0900-1730
Daily duties would include:

  • Handling ocean operations (Imports /exports)
  • FCL & LCL
  • Booking shipments
  • Arranging delivers and collections
  • Arranging billing for VAT/ Duty
  • Monitoring shipments
  • Liaising with shipping lines & customers
  • Quotations
  • Attending weekly meetings with operational team
  • Reviewing KPI’s with branch manager to identify areas of improvement

Skills needed:

  • Must have at least 3 years+ experience dealing with ocean imports & exports
  • Excellent communications skills
  • Outstanding customer service skills
  • Team player
  • Progression available

Export Packers – Fine Arts
£25-32k/ Monday – Friday 0800 – 17.00 / 0700-16.00
My client are a leading fine art transportation and logistics provider looking for Export Packers to join their busy team! You will ideally have a minimum 1 years experience export packing and handling fine arts.

Daily duties will include:

  • Handling and packing fine arts, antiques and high value goods
  • Professionally wrapping and crating shipments
  • Loading goods and securing onto vehicle
  • Inspecting shipments for damages etc and acting accordingly
  • Handling documents and labelling shipments
  • Adhering to health and safety procedures and ensuring compliance at all times
  • Condition reporting

Requirements:

  • Ideally 1 years experience in export packing and fine arts
  • Manual handling experience
  • Professional manner and positive attitude
  • Attention to detail

HGV 2 DRIVER- FINE ARTS / London, South East
Monday – Friday 0900am – 1730pm

Daily duties will include:

  • Handling fine arts and high value goods
  • Collections and deliveries around Heathrow and into Central London
  • Carefully loading and unloading vehicle
  • Securing goods into vehicle
  • Checking for damages
  • Handling paperwork
  • Installations when required

You MUST have previous experience handling fine art and high value goods

OCEAN EXPORT/ IMPORTS  – BASILDON
£22K – £25K / Monday-Friday 0900-1730

  • PROCESSING EXPORT/ IMPORTS SEA ENTRIES
  • DEALING WITH LCL / FCL SHIPMENTS
  • UPDATING CUSTOMERS
  • NEGOTIATING RATES WITH SHIPPING LINES