Privacy Policy
Last updated: 11th April 2025
At Heathrow Personnel, we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal data, how we use it, the conditions under which we may share it, and how we keep it secure. This applies to data collected through our website, recruitment processes, and communications with you.
Who We Are
Heathrow Personnel is a recruitment agency based in the UK, specialising in placing candidates into roles across various sectors.
Registered Office:
Ferry Point, Ferry Lane, Shepperton, Middlesex, England, TW17 9LQ
Email: jobs@heathrowpersonnel.co.uk
Phone: 01932 227999
We act as a “data controller” when processing your personal data.
What Data We Collect
We may collect and process the following data:
Name, address, and contact details (email, phone)
CVs, work history, education, and qualifications
Identification documents (e.g., passport, right-to-work checks)
Employment preferences and references
Notes from interviews or conversations
Website usage information (e.g., IP address, browser type)
How We Collect Your Data
We may collect your data:
When you apply for a job via our website or third-party job boards
When you submit your CV to us directly
Through telephone or email communication
During interviews or meetings
Automatically through cookies on our website
Lawful Basis for Processing
We process personal data based on one or more of the following:
Consent – when you apply for a job or submit your CV
Contract – to assess your application or place you into employment
Legal obligation – to fulfil statutory or regulatory requirements
Legitimate interest – for business administration, quality control, or improving services
How We Use Your Data
We use your data to:
Match you with suitable job opportunities
Contact you regarding applications and interviews
Share your details with clients (with your consent)
Maintain internal records and compliance documentation
Improve our website and recruitment services
Sharing Your Data
We may share your personal data with:
Clients seeking to fill job vacancies (with your consent)
Background check providers (e.g., for references or right-to-work checks)
IT and cloud service providers who store or process our data
We do not sell your data to third parties.
International Transfers
Your personal data is normally stored in the UK or EEA. If it is transferred outside these regions, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
Data Retention
We retain your data:
For as long as necessary to fulfil recruitment purposes
Up to 2 years from your last contact or job application, unless you request removal
Longer if required for legal, tax, or regulatory obligations
You can request deletion at any time (see “Your Rights” below).
Your Rights
Under the UK GDPR, you have the right to:
Access the personal data we hold about you
Rectify incorrect or outdated information
Request erasure of your data (“the right to be forgotten”)
Restrict or object to data processing
Data portability
Withdraw consent at any time (if consent was given)
To exercise any of these rights, contact us at [Insert contact email].
Data Security
We use appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access. These include secure servers, encryption, and access controls.
Cookies
Our website uses cookies to improve user experience and collect anonymous usage statistics. You can control cookies through your browser settings. See our Cookie Policy for full details.
Contact
If you have any questions or concerns about this privacy policy or how your data is handled, please contact:
Data Protection Contact
Email: jobs@heathrowpersonnel.co.uk
Phone: 01932 227999
Complaints
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk
